The fine print, in plain words
Policies
Everything that governs an order with us. Written to be read, not to be skipped.
Shipping Policy →
How and when your BounceBack order is sent. Delivery windows are estimates from the day an order is dispatched, not guarantees.
Updated August 2026Returns & 90-Day Money-Back Promise →
BounceBack is sold with a 90 Day Money Back Promise. If it is not right for your dog, you can request a refund within that window.
Updated August 2026Privacy Policy →
This policy explains, in plain terms, what personal data FondPaws collects when you use this store, why, and the choices you have.
Updated August 2026Terms of Service →
These terms cover your use of this store. By placing an order you agree to them.
Updated August 2026Subscription Policy →
How the delivery plans work: what you are charged, when the next order ships, and how to skip, change or cancel. Skip and reschedule are free from day one; there is no minimum term, and you can cancel with 14 days notice before the next charge — no cancellation fee, ever.
Updated August 2026